Frequently Asked Questions

The questions buyers ask us most. If yours isn't here, ask it directly — we answer within one business day.

What is the minimum order quantity?
It depends on the product. Existing-mold parts can start from tens of units; household goods from 100–500; custom-fabricated items follow upstream material minimums. Send us your real quantity and target price — we'll tell you what's achievable rather than quoting an unreachable minimum.
How does Supply666 charge?
Our compensation is built into the quoted product price. You get one number covering product, quality inspection and export handling — the quote states exactly what is included, with no separate hidden fees.
What payment terms do you use?
Standard terms: 30% deposit to start production, 70% balance after pre-shipment inspection passes and before shipment. Samples are paid upfront. For established clients, terms can flex.
Do I pay for samples?
Yes. Paid samples come from the actual production line rather than a showroom cabinet, and in most cases the sample cost is credited against your mass production order.
How long does an order take?
Typical flow: quotation within 24 hours, sample 7–15 days, mass production 20–45 days depending on the product, then shipping time to your country (express 3–7 days, air 8–12, sea 25–45). We give you a dated timeline with your quote.
Can you ship to my country?
Yes — worldwide by sea, air and express, with export documents prepared by us. Import clearance and duties can be handled under DAP or DDP terms if you prefer a single delivered price.
What if the goods arrive with problems?
Our process makes this rare: golden sample approval, written specs and pre-shipment inspection all happen before the goods ship. If something still slips through, we work the claim with the factory on your behalf — one accountable partner instead of a distant factory.
Do you sign NDAs and protect my product idea?
Yes — NDAs are standard before we share detailed requirements with any factory, and mold/tooling ownership terms are written into contracts for custom products.

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